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No Refunds

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No Refunds is the 1st quest in the Masterminds of Sharn Part Two story arcIcon tooltip.pngStory arcs  are chains of quests that make up a story line.
Completing everything in a story arc often yields a nice reward.
.
After the first quest, the next two quests can be completed in any order to unlock Reach for the Sky.
No Refunds • House of Pain • Blown Deadline • Reach for the Sky


Belgrave's Emporium is one of the wonders of Sharn - a massive shop that sells all manner of goods under a single roof.

Masterminds of Sharn adpack icon.jpg
DDO Point icon.png Requires access to adventure pack: Masterminds of Sharn
No Refunds
Heroic level: 16
Epic level: 32
(considered Legendary)
Duration: medium
Heroic XP:  ♣3,084Solo/Casual ♦5,350Normal ♥5,560Hard ♠5,770Elite
Epic XP:  ♣14,535Solo/Casual ♦24,823Normal ♥25,422Hard ♠26,020Elite
Takes place in: Belgrave's Emporium
Bestowed by: Celwyn Ulth
NPC contact: Celwyn Ulth
Quest acquired in: Sharn - Clifftop Tower District
Patron: Sharn City Council
Base favor: 6
Free to Play: No
Extreme Challenge: No
M No Refunds.jpg
Loading screen

Overview

A member of the Twelve is about to announce some very serious accusations about Lucian Vaunt. He's chosen a public place - one of Sharn's biggest shops - to make this announcement, but there's still concern that Vaunt will move against him. Take the lift to Belgrave's Emporium and protect the Gnome Wizard from Vaunt's men.

  • This dungeon is guest-narrated by Keith Baker.

Spoiler Warning: Information below this point can be considered spoiler material!

Objectives

  • Find Glastig the informant
  • Speak with the store manager
  • Obtain a key to the manager's office
  • Recover Glastig's notebook
  • (Optional) Find pages from Glastig's notebook (4 total) — Bonus (20%): Heroic( ♣617 ♦1,070 ♥1,112 ♠1,154 ) Epic( ♣2,907 ♦4,965 ♥5,084 ♠5,204 )
  • (Optional) Disable the Loss Prevention Specialist — Bonus (15%): Heroic( ♣463 ♦803 ♥834 ♠866 ) Epic( ♣2,180 ♦3,723 ♥3,813 ♠3,903 )

Known Traps

Heroic: Trap DCs; Trap DCs (Epic)

  • Four pressure plates around the hidden locked chest
  • Booby-traps (sticky goo), can be laid by laid by Trapsmiths, Disable Device (DC: 59 on Heroic Elite), (DC: 63 on Legendary Normal)

Tips and Misc

  • Talk with the store manager right at the reception area.
  • All the crests are guarded by several Vaunt goons, who don't activate until you're near them.
    • It is easily possible to activate the upper floor goons from below.
  • The Tarnished Key to the manager's office can be found on top of the storage area (after meeting Glastig).
  • The notebook pages are randomly located (maybe except this one):
    • One on the floor near the crest-locked gate, west of the Store Manager
  • The Loss Prevention Specialist is in the Dungeon Department and activates when you open the gate to the chest.
  • Several Security Constructs are hidden within breakable boxes within both the Loss Prevention Specialist room and end fight.

Bonus XP

  • Devious bonus: 18 or fewer monsters killed +7% Bonus.( ♣216 ♦375 ♥389 ♠404 )
  • Aggression bonus: < 121 or more monsters killed +10% Bonus.( ♣308 ♦535 ♥556 ♠577 )
  • Tamper bonus: 2 or more traps disarmed +10% Bonus.( ♣308 ♦535 ♥556 ♠577 )
  • Neutralization bonus: 4 or more traps disarmed +20% Bonus.( ♣617 ♦1,070 ♥1,112 ♠1,154 )
  • Ingenious Debilitation bonus: 5 (disarm a trap which enemy plant) or more traps disarmed +30% Bonus.( ♣925 ♦1,605 ♥1,668 ♠1,731 )
  • Mischief bonus: 18 or more breakables smashed +8% Bonus.( ♣247 ♦428 ♥445 ♠462 )
  • Vandal bonus: 24 or more breakables smashed +10% Bonus.( ♣308 ♦535 ♥556 ♠577 )
Notes: Laid Booby-traps usually raise the tamper limits.

Loot

  • Chests: 3
    • One for defeating the Loss Prevention Specialist
    • One locked and trapped chest, in an alcove behind a secret door, across the rafters to the west
    • One end chest (contains named loot)
  • Collectables: 3 out of
    • Adventurer's Pack on the first floor, in the east
    • Bookshelf on the first floor, in the center west
    • Rubble near the gate to the storage area
    • Fungus on the second floor, in the south
    • Reagents Cabinet on the second floor, in the north west
    • Reagents Cabinet on the second floor, in the west
    • Bookshelf on the second floor, in the west
    • Adventurer's Pack in the rafters, in the west
  • NPC rewards: standard

Named Chest Drop

Last Edited Item Type Enhancements ML Bind Quests
Arcsteel Brim
Arcsteel Brim.png
(edit)
Helm  15 Bound to Account on AcquireIcon tooltip.pngBound to Account on Acquire: This item is Bound to Account on Acquire No Refunds, End chest
Celestial Emerald Ring
Celestial Emerald Ring.png
(edit)
Ring  15 Bound to Account on AcquireIcon tooltip.pngBound to Account on Acquire: This item is Bound to Account on Acquire No Refunds, End chest
Sunslice
Sunslice.png
(edit)
Dagger  15 Bound to Account on AcquireIcon tooltip.pngBound to Account on Acquire: This item is Bound to Account on Acquire No Refunds, End chest
  • Update 48.2
  • 1 year, 11 months, and 7 days
  • BugTime
Umbral Soul
Umbral Soul.png
(edit)
Docent  15 Bound to Account on AcquireIcon tooltip.pngBound to Account on Acquire: This item is Bound to Account on Acquire No Refunds, End Chest
  • Update 48.2
  • 1 year, 11 months, and 7 days
  • BugTime
Standard Issue Sigil
Standard Issue Sigil.png
(edit)
Necklace  15 Bound to Account on AcquireIcon tooltip.pngBound to Account on Acquire: This item is Bound to Account on Acquire No Refunds, End chest
  • Update 48.4.3
  • 1 year, 8 months, and 8 days
  • BugTime
Umber Brim
Umber Brim.png
(edit)
Helm  15 Bound to Account on AcquireIcon tooltip.pngBound to Account on Acquire: This item is Bound to Account on Acquire No Refunds, End chest
  • Update 50.0.1
  • 1 year, 3 months, and 22 days
  • Cru121
Legendary Standard Issue Sigil
Legendary Standard Issue Sigil.png
(edit)
Necklace  29 Bound to Account on AcquireIcon tooltip.pngBound to Account on Acquire: This item is Bound to Account on Acquire No Refunds, End chest
  • Update 50.0.1
  • 1 year, 3 months, and 20 days
  • JJMC89
Legendary Sunslice
Legendary Sunslice.png
(edit)
Dagger  29 Bound to Account on AcquireIcon tooltip.pngBound to Account on Acquire: This item is Bound to Account on Acquire No Refunds, End chest
  • Update 50.0.1
  • 1 year, 3 months, and 20 days
  • JJMC89
Legendary Umbral Soul
Legendary Umbral Soul.png
(edit)
Docent  29 Bound to Account on AcquireIcon tooltip.pngBound to Account on Acquire: This item is Bound to Account on Acquire No Refunds, End Chest
  • Update 50.0.1
  • 1 year, 3 months, and 20 days
  • Slaet
Legendary Celestial Emerald Ring
Legendary Celestial Emerald Ring.png
(edit)
Ring  29 Bound to Account on AcquireIcon tooltip.pngBound to Account on Acquire: This item is Bound to Account on Acquire No Refunds, End chest
  • Update 50.1
  • 1 year, 3 months, and 16 days
  • Gboucher
Legendary Arcsteel Brim
Legendary Arcsteel Brim.png
(edit)
Helm  29 Bound to Account on AcquireIcon tooltip.pngBound to Account on Acquire: This item is Bound to Account on Acquire No Refunds, End chest
  • Update 50.2
  • 1 year, 3 months, and 9 days
  • Slaet
Legendary Umber Brim
Legendary Umber Brim.png
(edit)
Helm  29 Bound to Account on AcquireIcon tooltip.pngBound to Account on Acquire: This item is Bound to Account on Acquire No Refunds, End chest
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Monsters

Name ( picture • New Monster ) CR Type Race
Loss Prevention Specialist( view
Loss Prevention Specialist.jpg
 • edit )
 ♥22Hard ♠26Elite ♦35Epic Normal ♠63Epic Elite Construct Golem
Security Canine( view
Security Canine.jpg
 • edit )
 ♦15Normal ♥17Hard ♠20Elite ♦32Epic Normal ♠57Epic Elite Construct Iron Defender
Security Construct( view
Security Construct.jpg
 • edit )
 ♦16Normal ♥19Hard ♠23Elite ♦32Epic Normal ♥36Epic Hard ♠57Epic Elite Construct Animated Object
Shield Guardian (monster)( view
Shield Guardian.jpg
 • edit )
 ♦17Normal ♥20Hard ♠25Elite ♦33Epic Normal Construct Golem
Twinight( view
Twinight.jpg
 • edit )
 ♥22Hard ♠26Elite ♦35Epic Normal ♠63Epic Elite Humanoid Human
Vaunt Arcanist( view
Vaunt Archanist.jpg
 • edit )
 ♥20Hard ♠23Elite ♦32Epic Normal ♠57Epic Elite Humanoid Human
Vaunt Bulwark( view
Vaunt Bulwark.jpg
 • edit )
 ♦17Normal ♥20Hard ♠24Elite ♦33Epic Normal ♠59Epic Elite Humanoid Human
Vaunt Guard( view
Vaunt Guard.jpg
 • edit )
 ♦16Normal ♥19Hard ♠23Elite ♦32Epic Normal ♠57Epic Elite Humanoid Human
Vaunt Healer( view
Vaunt Healer.jpg
 • edit )
 ♦17Normal ♥19Hard ♠23Elite ♦32Epic Normal ♠57Epic Elite Dwarf Dwarf
Vaunt Manticore( view
Vaunt Manticore.jpg
 • edit )
 ♦16Normal ♥19Hard ♠23Elite ♦33Epic Normal ♠59Epic Elite Animal Manticore
Vaunt Patrol( view
Vaunt Patrol.jpg
 • edit )
 ♦16Normal ♥17Hard ♠23Elite ♦32Epic Normal ♠57Epic Elite Humanoid Human
Vaunt Spellbinder( view
Vaunt Spellbinder.jpg
 • edit )
 ♦16Normal ♥19Hard ♠23Elite ♦32Epic Normal ♠57Epic Elite Native Outsider Tiefling
Vaunt Trapsmith( view
Vaunt Trapsmith.jpg
 • edit )
 ♦17Normal ♥20Hard ♠24Elite ♦32Epic Normal ♠59Epic Elite Humanoid Human
Worker Construct( view
Worker Construct.jpg
 • edit )
 ♦16Normal ♥17Hard ♠20Elite ♦32Epic Normal ♥36Epic Hard ♠57Epic Elite Construct Golem