Official Known Issues

Below is a copy of the Official known issues from the official DDO Forums. Maintained here as a reference for when the forums are offline. Please do not edit mistakes in this list (except to update the copy to match the forums), and rather add them to the player notes section.

Below the official known issues are features that are Working as Intended but may cause confusion. Should you come across any of these issues, There is no need to submit a bug report about these issues unless otherwise noted.

Of Special Note

 * NEW - The Bug Reporting tool is temporarily unavailable.
 * Some Intel users may find that when DirectX 10 is enabled, only their UI is visible and the rest of their screen is black. If this occurs, we recommend you disable DX10, enable DX9, and restart the game client.
 * If your quest fails to complete, logging out and back in can re-update your quest status to grant the completion. Make sure you have someone in the quest to keep the instance active for you while attempting this work-around. Solo players please note: logging out and back in may help, but only if your instance does not reset in the process. If the instance resets you will need to redo the quest.
 * Players have reported that they sometimes have trouble climbing up long ladders due to hitching or becoming caught in the middle of the ladder. Many of these "sticky" ladders have been fixed, but there may be other locations. If you come across a sticky ladder, please submit a bug report from the location of the ladder.

Classes

 * The Arcane Marksman artificer path learns Revive Iron Defender at both levels 1 and 2.

Crafting

 * Some ingredient list icons do not have backgrounds in the recipe ingredient list.
 * Changing sort options in a Cannith Crafting device does not reset the device recipe list's page number.
 * Tooltips that describe the various Cannith Crafting schools do not show up when players hover their mouse pointers over the name of the school, but do show up when players hover their mouse pointers over the level bar.
 * Favor-based crafting ingredients need to be manually dragged into the recipe ingredient bar.
 * Players can disjunct an item multiple times in a row, even though the item has already been prepared for crafting using a Dust of Disjunction.
 * Shards of Bashing are only listed as "Shard" when crafted.
 * The Shard of Masterful Craftsmanship is not being placed into the proper slot in a crafting device's ingredients UI unless greater and lesser essences are placed into the UI first.
 * It is possible to deconstruct, but not craft, converted modules made from handwraps.
 * Crafting essences are not appearing in end reward lists.
 * Shards cannot be deconstructed while located in ingredients bags. Players can place shards into their inventory to work around this issue.
 * Cannith crafting devices are not automatically adding favor ingredients when clicking on a shard recipe. However, the ingredients can be manually added to the recipe ingredient UI.
 * Items in ingredients bags are sometimes "invisible" when logging back in. This is a display issue only; the items remain in ingredients bags.
 * Immediately attempting to disjunct an item prepared for crafting using a Dust of Disjunction will consume another Dust of Disjunction, even though the item is already prepared for crafting.
 * The "Craft" button is invisible until a recipe is selected from a crafting device UI panel.
 * Information about the various crafting schools does not display when the mouse pointer hovers over the name of the school. This information displays when the pointer hovers over the level bar.
 * Ingredient bag tooltips incorrectly appear underneath the ingredient bag UI.
 * The "Clear" button sometimes stops working.
 * Ingredients bags that contained Everbright Shards (Shield) continue to display unusable versions of these shards, even though the shards have been removed from the game.
 * When a player fails to craft a recipe, the crafting device does not animate or make a noise. An alert message is properly displayed, however.
 * The Shard of Tendon Slice fails to give the tendon slice mutation to an off-hand item, but will overwrite existing suffixes and consume the shard.
 * Reconstruction I shards and recipes do not mention that they affect Repair spells.
 * The tooltip for Equipment Disjunction simply states "item."
 * It is possible to apply Incite +20% to a bow, which increases threat generation to main or offhand melee attacks. Since this is not possible with a bow, the mutation has no effect.
 * Some NPCs have typos in their dialog.
 * Items fixed or modified using the Stone of Change or other Eldritch Devices will sometimes not display the updated effects. This is a display bug only. Removing, and then re-equipping, the item will show the updates to the item.

DDO Store

 * Hard and Elite difficulty unlocks are not filtered out of the DDO Store for VIP players.
 * After playing for extended amounts of time in the game, your DDO Store session may time out when you attempt to open the Store. To correct this, press the home button (the house shaped icon in the upper left of the Store window) to reload the Store.
 * Players who purchase the Maple Airship Interior Stain receive a white version instead.
 * "Continue shopping" store link takes you to the homepage
 * If you meet the pre-requisites to see an item in the Store (such as having a character ability or purchasing a prerequisite item), you may need to reload the Store for the item to appear. Press the home button (the house shaped icon in the upper left of the Store window) to reload the Store.
 * Returning players who are not receiving their favor reward Turbine Points may be able to correct the issue by logging out and back into the game to receive residual Points. Refreshing the Store using the home (the house icon) button may also correct the issue.
 * Shared Bank Space will not filter out once purchased, allowing multiple purchases without granting multiple Shared Banks (there is no such thing as multiple Shared Banks).

Enhancements

 * The +1 to critical threat range gained from the Kensai Signature Weapon III enhancement does not work when Barbarian Rage is applied.
 * The Bard prestige enhancement abilities Spellsong Vigor and Sustaining Song do not affect Warforged.
 * Using a shrine while in the wizard Shroud of the Lich form can lead to death if the player has low hit points, after the Lich buff is removed upon resting. Since the character had just used the shrine, the character is unable to use the shrine again.
 * None of the homunculus enhancements list their requirements.
 * Wizard Archmage: Arcane Bolt damage does not appear in the combat log.
 * Wizard Archmage: Protection from Energy is using an octagonal rather than square icon.
 * Cleric Radiant Servant is using a square rather than octagonal icon.
 * Enhancement, Paladin, Divine Might: The charisma requirement for Divine Might is listed in the description but does not show in the requirements section.
 * Conjuration V - Cloudkill does not have the proper requirements.
 * Elven Arcane Fluidity - These enhancements should cost 1 point per tier.
 * The Virtuoso's Enthrallment does not work with the songs 'Mass Suggestion' or 'Suggestion'.
 * The cooldown on the Wizard Dimension Door enhancement says it is at 6 seconds. The actual cooldown is 15 seconds.
 * The Wizard Pale Master enhancement Harm does not heal while in undead form.

Events

 * Euphonia's Challenge: Treasure of the Crystal Cove
 * Level 1 pirate hat upgrades can be applied multiple times to no effect.
 * Disconnecting while running Crystal Cove can cause kobold pathing to be disrupted.
 * Hirelings do not share the gems they receive from killing monsters in Crystal Cove. Players can ensure they get their fair share of the loot by delivering the killing blow.
 * Torches can be placed in a location that puts the torch several feet into the air, causing confusion for kobold miners. Players who experience this issue should pick the torch up, and move it to a different spot.
 * Double-clicking on the Pirate Port from the hotbar (or using two in short succession) can crash the client.
 * Casting any type of crowd control while dropping a torch, barrel, or healing torch makes the item disappear, and not be able to be re-acquired.
 * Torches can get stuck in walls, causing kobold pathing problems.
 * A torch can sometimes appear not to connect to a line of torches until an additional torch is placed. This is an occasional graphical glitch, but does not impact the actual functionality of the torch.
 * Tumbling while placing a torch does not place the torch, and removes the torch from inventory.
 * The Ex-Pirate Boatswain in the Crystal Cove can be healed with the "Heal" spell.
 * The drop rate for requisition items received through killing boss monsters in Crystal Cove is lower than intended. The requisition item prices have been temporarily lowered in the DDO Store.

Feats

 * Angel of Vengeance's Shield of Condemnation effect is not properly dispelled by Bless.

Guilds & Airships

 * Guilds have no way to usurp an inactive guild leader if no successor or officers have been named.
 * Players who have turned off "Accept Guild Invites" will still receive emailed invitations.
 * The DDO Store version of the Small Guild Chest incorrectly only allows Officers or Leaders to access the chest.

Hirelings
When reporting issues with a Hireling, be sure to include the name of which Hireling you were using.


 * Hirelings are occasionally unable to be dismissed from a party.
 * Some rogue hirelings switch to a staff and stop attacking during a fight.
 * Paused Hireling Contracts unpause when they are placed into a bank slot. It is best to not put partially used contracts into bank slots to avoid premature expiration.
 * Bard hireling descriptions do not include their race, class, and level data like other hirelings have.
 * Hirelings who can cast raise dead/resurrection don't always do so without being ordered to using the hotbar (but may sometimes do so without being asked first).
 * Level 1 arcane hirelings do not cast all of their available spells.
 * Many switches, levers, and other interactables have been scooted into Hireling reach. If you encounter one they still refuse to use, please submit a bug report but include specific information on the location of the interactable they're having trouble with.
 * You may experience problems when hirelings are in your party for the quests Dreams of Insanity and Maze of Madness.
 * Nedry Smallfoot (Level 14 Warforged Wizard) does not appear to remember that he can cast spells.

Items

 * Rune arms cannot be placed into a Stone of Change.
 * Some armors cause a lighter skin color on a character's neck than intended.
 * The Big Top hat's bandana has changed from red to tan.
 * The text displayed on auto-granting of epic scrolls in the Risia Ice Games state, "DNT TBD".
 * Descriptions of Cosmetic Armors do not always fit in the Store display.
 * Cosmetic Spiral Armor has a seam on dwarf females.
 * When wielding the +1 Starter Scimitar, the flaming effect does not disappear (like the weapon) when emotes are used.
 * The Mysterious Bauble and Epic Ring of Spell Storing text descriptions are incorrect. Their actual effects have been unchanged from pre-Update 5 form.
 * Great Axe of the Chained Soldier is an exclusive item, but it does not specify this in its description text..
 * The 'Keen' effect does not apply properly to thrown weapons.
 * The following potions can not be used while raged. They will be updated in the future. Neutralize Poison, Remove Curse, Remove Disease, Remove Fear.
 * Superior spell potions are not applying the correct damage increase.
 * When wearing the White Dragonscale Robe, dark-skinned female drow necks turn white.
 * The Epic Red Dragon Scale Docent will appear green on warforged that used the first option for 'base color'.
 * Guild Augment Crystals that are designed for weapons do not work properly on handwraps.

Localization

 * German - In several places in the game, the word "Erfinder" is used, rather than the proper name "Magieschmied" for the new character class.
 * The Spellcaster button in the Character Creation screen is truncated.
 * Hireling Active Bar text is truncated in the Key Mapping section of the Options menu.
 * Key names in the Key Mapping section of the Options menu are not localized.
 * The translation for "United States" is misspelled in the French language DDO Store.
 * The Turbine Points purchase screen in the DDO Store uses inconsistent currency punctuation.
 * Item level, class and uses text is untranslated in the DDO Store.
 * The DDO Store is missing some French accents, and some text is truncated in both languages.
 * Links to the legal information on the bottom of myaccount.turbine.com are not translated.
 * The "Select State or Region" dropdown fields are not translated when registering credit card information.
 * The text "Your Product Key" is not translated in myaccount.turbine.com
 * The text displayed during registration for matching passwords incorrectly states that the text does not match when the passwords do match.
 * The credit card Cryptogram help text displayed when registering credit card information is not localized.
 * The Turbine License Agreement popup when starting the game from the launcher is not localized.
 * Players are referred to a page that is not localized when trying to register with a product key that does not match the key linked to the existing account.
 * French - The +1 Heavy Wooden Shield and +2 Heavy Wooden Shield have the same name in the DDO Store.
 * French - Some launcher text is not translated.
 * French - Some text is cut off in the auction house Posting tab.
 * French - Several phrases have truncated text in the Gameplay Options menu.
 * French - Help text box information attached to several feats is not translated.
 * French - Country names are not translated in the "Select Country" dropdown box when registering a new account.
 * French - Half-elf feats are not currently translated.
 * French - On myaccount.turbine.com, the phrase "Si vous avez acheté un produit en boîte, vous pouvez trouver la clé du produit imprimé sur la clé de produit Insérez semblable au suivant:" is not understandable. It should read "Si vous avez acheté une version boîte, vous pouvez trouver la clé de produit imprimé sur le feuillet "Clé de produit" semblable au suivant:"
 * German - The guild creation message is untranslated.
 * Voiceovers for the DDO beta multilingual client are not localized in French and German.

Monsters

 * Droaam Sappers are using the wrong sound effects.
 * Certain spellcasting monsters appear to throw spears that they do not have.

PvP

 * Homunculus are not working in PvP areas.

Quests

 * If multiple quests share an entrance point, and the player has both quests and clicks on the waypoint, a special UI appears where players can check a box next to the quest they want to do. However, if players select one of the difficulty boxes, the quests all appear to be deselected. This is purely a visual error, as the last quest checked remains selected.
 * The game client can occasionally crash when entering the Sands of Menechtarun or other wilderness zones.
 * Harbinger of Madness
 * Quest: The Missing
 * Z'mittzith sometimes has a problem firing Prismatic Spray.
 * Quest: In the Flesh
 * Some lines of DM text do not appear during the boss battle.
 * Attack on Stormreach
 * Quest: Attack on Summerfield
 * Hireling rogues are sometimes unable to disable traps.
 * Darmon Kosh has incorrect dialog
 * Kobold Demolitionists aren't doing as much damage as they should when they explode.
 * Quest: Siegebreaker
 * Hirelings can't follow you to the final boss fight.
 * Quest: Blockade Buster
 * Players may appear in the wrong place if a ship explodes while a player is in a loading screen.
 * Windows of the Blockade Ships sometimes linger after the ships are destroyed.
 * Demolition Charges don't always play sound correctly.
 * Falling from the upper deck of the ship can sometimes cause you to become stuck "floating" in the air.
 * If you are killed by the ship explosion, you can still walk around the ship as a ghost even though the ship was destroyed.
 * Hirelings ignore ranged attackers.
 * Deception in Stormreach
 * Quest: Eyes of Stone
 * Some Coin Lords and Palace Guards may move around a bit even though they are turned to stone.
 * Kobolds can get stuck on top of bookcases.
 * Certain pillars are not solid.
 * Quest: Framework
 * Some ballista are not working reliably.
 * Dreams of Insanity
 * Hirelings sometimes run off and draw too much monster aggro.
 * Korthos Island
 * Shipwreck Shore
 * Cellimas and Jeets sometimes get stuck in the pool room once combat is over.
 * Secrets of the Artificers
 * House Cannith
 * The focus orbs leading into House Cannith are incorrect.
 * Players hanging off of platforms may not be able to correctly reach their destination.
 * The Lord of Blades
 * The Cutlass secret room has too high of a search DC.
 * The Master Artificer
 * Picking up items that drop from breakable objects incorrectly displays DM text.
 * Power Play
 * Warforged are missing their death animations.
 * Schemes of the Enemy
 * Dackle appears to not realize that he can use his crossbow as a ranged weapon.
 * Tear of Dhakaan
 * This quest is listed in the adventure compendium as being in Kundarak, but the quest will actually be found in Phiarlan!
 * The Vault of Night
 * The Vault of Night
 * No resurrection shrine appears at the end of the fight against Velah.
 * Vale of Twilight
 * Meridia
 * Valairea Satnerine's tutorial quest for the Altar of Fecundity doesn't check for items inside bags. As long as the items she wants are outside the bags, she will take them.
 * Valairea Satnerine sends players to Gustavine in the Twelve, when she should be sending them to Aaseamah in Meridia
 * Welcome to Stormreach
 * Players are sometimes unable to get the quest from Brother Malden in the Leaky Dinghy.

Races

 * Half-elf Dilettante sorcerer grants the use of all wands.
 * Half-elf facial hair options should be on a different slider than facial detail options.
 * In character creation, changing a half-orc's skin color only changes the color of the face and not the body.
 * Half-orcs do not tumble correctly.
 * At level 20, players will need to spend skill points manually on the 32-point half-orc wizard ingenious sage path.

Skills, Feats, & Abilities

 * Orcish Fury I,II,II icons are the incorrect shape.
 * When toggling Slow Fall 'off' it may not turn the effect off.
 * Virtuoso's Enthrallment does not work properly with the songs 'Mass Suggestion' or 'Suggestion'.
 * Abjuration V - Dismissal is using the wrong spell icon.
 * After using the 'Cleave' feat there is a visible pause in animation.

Spells

 * Acid Rain's description incorrectly states that the spell lasts for 9 seconds, when the spell actually lasts for 8 seconds. Additionally, Acid Rain should be doing more damage than it currently does.
 * Wall of Fire is doing more damage than intended to undead.
 * Create Undead has a 10 minute cooldown for wizards, and a 5 minute cooldown for sorcerers, but the timer isn't mentioned in the spell description.
 * The spell point cost for Grease is incorrect.
 * Cyclonic Blast damage numbers from the spell do not appear in the combat log.
 * Spells will sometimes appear to shoot upwards, though they still hit the target.
 * Monsters that can stealth themselves (hellhound, winter wolf, air mephits) will be very hard to see after being summoned.
 * Summon Monster IX: The Ghaele shows up incorrectly in the focus orb.
 * Sometimes the Death Pact debuff persists through dungeon entry even though the bonus does not.
 * When casting Blade Barrier while standing in water, the spell effect will disappear immediately after it appears.
 * When Good Hope is cast after players take advantage of Heroes' Feast at a rest shrine, the immunity for Fear and Poison will be lost.
 * During PVP, players with the Invisibility spell cast on them can still be seen by opponent players.
 * Ranger's Summon Nature's Ally does not offer multiple summon selections.
 * Summon Monster III creatures have skin and visibility problems.
 * Summon Monster IV gives an incorrect skin to Greater Ice Mephits.

Turbine Download Manager

 * If you experience any problems with the Turbine Download Manager, please note that it is no longer available and will automatically uninstall itself. Should you experience any issues, we advise users to manually uninstall TDM and their existing game client, and then reinstall the game client. Please do not reinstall a previous version of TDM.

UI

 * The DDO game client can crash if a player opens the Help window, accesses the Privacy Policy, closes the Help window, then tries to reopen the Help window.
 * The command /showgoggles on does not cause equipped goggles to be displayed on a character.
 * The Key Binding panel labels Homunculus keybindings as "Hireling Bar".
 * Players are sometimes unable to report a bug through the in-game browser.
 * The Who and Friends panels will sometimes show characters at a higher level than they actually are.
 * Grease is not listed under an enemy's "Your Harmful Effects" icon list in the enemy's examination window.
 * Hovering over a party member’s blue dot on the mini map will not display his/her name.
 * Ingredients bags reset to their default view every time an item is added or removed.
 * Closing a crafting panel when another panel is open (like an inventory or character sheet) will close both panels.
 * If a player dies and checks the "Do Not Show" option in the "You Are Dead" UI box, then resets hints, the "Do Not Show" checkbox remains checked the next time the "You Are Dead" box appears.
 * Lowercase letters on the bottom line of the chat box are cut off, and sometimes hard to read, when utilizing DX 10.
 * Armor Appearance Kit previews can still be seen on characters in the character selection screen.
 * Not all elements have been updated, and some (specifically class party icons) can not be reskinned.
 * The 'Recommended' button for Paths is not working properly.
 * The LFG icon may not be removed properly after joining a group.
 * NPCs that have been turned to stone still move in the Focus Orb.
 * Items listed in the auction house and placed in the shared bank do not display their properties. Relisting the auction house item and moving the item out of, and back into, the shared bank will resolve this display issue.
 * On lower resolution screens, tooltips may not appear properly.

Other

 * Minimizing the game launcher and bringing back into focus while patching may cause errors to display.
 * Veteran characters who decide to start on Shipwreck Shore at level 1 will 'release' to the Marketplace Airship tower unless they bind somewhere else first.
 * Improvements have been made to the game's launcher, in order to become more compatible to Windows Vista. However, some users may encounter errors if they have already adjusted Vista permissions to get the game to work. Click Here for information on how to fix this error.
 * Computers operating with the following Video Cards may have performance or other difficulties:
 * Nvidia 7800 GTX
 * Floaty names may appear distorted. Turning off video post effects will correct the issue.
 * Nvidia Geforce FX 5950 Ultra
 * You may experience performance problems.
 * ATI Radeon 7500
 * You may experience performance texture problems in certain areas of the game.
 * Nvidia Geforce FX 5200
 * You may experience performance problems.
 * ATI Radeon HD 3650
 * You may experience performance problems at very high game settings.
 * ATI Radeon HD 2400
 * You may experience performance problems.

Of Special Note

 * The DDO Unlimited key mapping will over-ride existing Stormreach key maps. Make a copy of your 'ddo.keymap' file before using DDO Unlimited to retain your old settings.
 * If you are downgrading from a VIP account, any characters of a premium race and/or class that you have not purchased with Turbine Points or unlocked with favor must be purchased/unlocked before you will be able to access the character as a free or premium player. Example: If you downgrade and select a warforged monk, you will need to purchase monk and warforged before you'll be able to play the character.
 * Remember that if you take Jeets offer to skip the tutorial you will be advanced ahead in the storyline of Korthos. In order to group with friends who have not yet unlocked the ability to skip the tutorial, decline Jeets offer to skip ahead and complete the grotto tutorial instance. This will allow you to enter the snowy version of Korthos village to group with other players in that part of the story!

DDO Store

 * Once Favored Soul or Drow is unlocked with favor points, it is still accessible in the DDO Store. This is by design, as purchase in the store will grant Favored Soul or Drow access to your account for all servers, while favor unlocking is per-server only.
 * Viewing the Store before you login a character will only display account level character purchase items. To see a full list of items available to your character, log in the character.
 * The DDO Store's automatic filtering does not recognize feats or enhancements that allow you to overcome prerequisites for some items. This can result in the Store blocking some items from appearing in your catalog because the store doesn't think you are able to use the items. To see and be able to purchase these items, turn off filtering.

Hirelings

 * Hirelings will path to monsters across water if they think they can jump across. They aren't very good swimmers though, and if they don't make the jump, you will have to recall them to you.

In Game Vendors

 * When selling to pawnbrokers, remember that unlike Tavern-keepers and general vendors, other players can purchase an item you've sold to the NPC. Additionally, it is intended that items sold to pawnbrokers will not appear in your buyback list. Instead the item will appear for purchase in the sell tab of the pawnbroker's list.
 * Tad Hardcastle spent so much on his new acrobats outfit that he has tried to cut some corners on his donation gifts. The Greater Tumble spell he casts will only allow players to tumble if they have more than 0 ranks in tumble.

Skills, Feats, & Abilities

 * The minimum ranks in the Perform skill required to use Bard songs are based on the 'ranks' taken, not the modified skill total. This is by design.

Quests

 * Diplomatic Impunity
 * Root walls cannot be broken with bows.

Player Notes
Player notes last updated 10-13-2011.

Of very special note

 * NEW - The Bug Reporting tool is temporarily unavailable.
 * This note isn't exactly new. The ingame bug reporting tool has known to be extremely buggy and unreliable for the last 5 years. The best place to submit bugs if you truely want them to be seen by the devs is the official forums. The best place to submit them if you want them to be seen by the QA team (who may or may not forward them to the devs) is the Bug Report form on the offical forums (Currently offline as well).

Known issues that have already been fixed but not removed from the official list yet

 * Warforged are missing their death animations.
 * This is confirmed fixed in U11.1.


 * Reconstruction I shards and recipes do not mention that they affect Repair spells.
 * Confirmed fixed already.

Known issues that simply make no logical sense

 * Hard and Elite difficulty unlocks are not filtered out of the DDO Store for VIP players.
 * This makes no sense because VIP players deserve the right to be able to purchase these. Especially if they go on sale and the player knows their subscription will run out soon.


 * The spell point cost for Grease is incorrect.
 * This spells cost was already recently changed. It's now 6SP, which is appropriate since it's a very weak low level spell that does not scale well at higher levels. Likely this was already fixed and they forgot to remove the note.


 * The drop rate for requisition items received through killing boss monsters in Crystal Cove is lower than intended. The requisition item prices have been temporarily lowered in the DDO Store.
 * The current drop rate is nearly 100% for these items. Doesn't make sense that they would want it any higher. Likely it was up'd already and this note was not removed.


 * Some NPCs have typos in their dialog.
 * Too vague to be any use to players. Should we never bug report typo's because you know some exist?

Known issues that are a vague, which we can clarify

 * Superior spell potions are not applying the correct damage increase.
 * This refers to the fact some only do +50% dmg, when they should be increasing it by +75%. Examples are the glaciation potions from the risia festival event.

Known issues that have been in the official list for over 5 years

 * The following potions can not be used while raged. They will be updated in the future. Neutralize Poison, Remove Curse, Remove Disease, Remove Fear.
 * The future.. What is the future in Turbine time? 10 years?
 * To clarify this note: You can't use any "clickies" while raged, and these potions are set to function as clickies. They actaully did fix one potion to work as a clicky while rage: Lesser Restore. This was fixed some years ago. When/if the others will be fixed is unknown. There is a workaround - you can use guild vendor potions as they are not clickies (but only if your in a sufficiently high level guild).